Privacy Policy

Javen's Tech Digital is the digital services arm of Javen's Tech, an Australian technology business. We provide website design, web development, eCommerce development, SEO, branding, website maintenance, and ongoing digital support to businesses across Australia.

In this policy, “we”, “us”, and “our” refer to Javen's Tech Digital. “You” refers to anyone who visits our website or contacts us.

We only collect information that is reasonably necessary for our business activities. This may include:

• Information you provide through our enquiry form, such as your name, business email address, project type, estimated budget, and the details of your project.
• Information you provide by email, phone, or other correspondence, including your contact details and any files or materials you send to us.
• Business information you share so we can prepare a quote or deliver a project, such as your business name, website details, branding assets, and access credentials where required.
• Technical information automatically collected by our website hosting, such as your IP address, browser type, device type, and the pages you visit.

We do not intentionally collect sensitive information (such as health, financial, or government identifier information) through this website.

We use personal information to:

• respond to your enquiry and provide a quote or proposal;
• plan, deliver, and support the services you engage us for;
• communicate with you about your project, invoices, and ongoing support;
• improve our website, services, and customer experience;
• meet our legal, accounting, and record-keeping obligations.

We do not sell, rent, or trade your personal information.

Our website uses minimal cookies and browser storage. We store your light or dark theme preference in your browser's local storage so the site remembers your choice. This preference stays on your device and is not sent to us.

We do not currently use advertising or third-party tracking cookies. Our hosting and security providers may use strictly necessary cookies to keep the site secure and functioning. If we introduce analytics or advertising tools in the future, we will update this policy and, where required, ask for your consent.

We may share personal information with:

• service providers who help us operate our business, such as hosting, email, and project management providers;
• professional advisers such as accountants or lawyers, where necessary;
• government or law enforcement authorities where required by law.

We require our service providers to handle information responsibly and only for the purposes we engage them for.

Some of our service providers may store or process information outside Australia, for example cloud hosting and email services. Where this happens, we take reasonable steps to ensure your information receives appropriate protection consistent with the Australian Privacy Principles.

We take reasonable technical and organisational steps to protect personal information from misuse, loss, and unauthorised access, including access controls, secure hosting, and limiting access to staff and contractors who need it to do their work.

No method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security.

We keep personal information only for as long as it is needed for the purpose it was collected, or as required by law, for example taxation and contract records. When information is no longer needed, we take reasonable steps to destroy or de-identify it.

You may ask to access the personal information we hold about you, or ask us to correct it, by contacting us using the details below. We will respond within a reasonable time.

If you believe we have breached the Australian Privacy Principles, please contact us first so we can try to resolve the issue. If you are not satisfied with our response, you may complain to the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.

We may update this policy from time to time. The current version is always available on this page, together with the date it was last updated. Material changes will be reflected here.

For privacy questions or requests, please contact:

• Javen's Tech Digital
• Email: hello@Javenstechdigital.com.au
• Phone: +61 (0)000 000 000
• Location: Australia — based in Brisbane, serving clients nationwide.